Not my jolly self today, for which I can only apologise, I'm actually in need of your help...
A few weeks back I sold my 1956 Rudge bicycle, in used condition. Everything worked, the gears, brakes etc.
The buyer then emailed me to say it was damaged:
The forks are bent - No they're not, vintage bikes have forks which can appear bent, this is the style of them.
The handlebar stem is bent - No again, no more than you'd expect in a vintage bike.
The gear cable was creased and it wouldn't change gear, so he's thrown away the cable - Well, he can't even work out how to get the front wheel in, so wouldn't be able to ride it to see that the gears work!
The bolts for the front mudguard are missing - No, one set are attached to the mudguard, and the other set attached to the front forks.
He's sent quite a few unkind emails, trying to make out I don't have a clue and asking me for half of his money back for his time and effort!
I obtained advice to email him back reguarding his concerns, from a qualified bicycle mechanic - The seller thinks I'm making this up!
Then, to make my day worse, leaves me negative feedback! Now I have 99%, and I've always been proud of my 100% positive feedback.
I, as a seller, cannot leave negative feedback and I'm pretty sick of him. He doesn't understand vintage bikes, or the fact that I'm not at my computer 24/7 to answer his emails.
eBay are less than helpful for me as a seller by suggesting I should refund him, depite the fact that he's already started throwing parts away!
What do I do my dear readers? I know this isn't the worst thing in the world, but it is upsetting, and I hate people who email me in such a rude manor.